arionpla Privacy Policy – How We Handle Your Data

arionpla is committed to protecting the privacy and personal data of all registered players. This Privacy Policy describes how arionpla collects, processes, stores, and shares personal information in connection with your use of the platform — including the website, the mobile app, and all associated services available to players in the Philippines.

This policy is part of the arionpla Terms & Conditions. Using arionpla means you have agreed to both documents. If you have any questions about how your data is handled, you can reach the team at [email protected].

arionpla collects personal information that is necessary to operate the platform, verify player identity, process transactions, and comply with legal obligations. The categories of data collected include:

arionpla does not collect credit card details or cryptocurrency wallet information, as these are not accepted payment methods on the platform.

Personal data collected by arionpla is used for the following purposes:

• Verifying your identity and age as part of the KYC process required before real-money play.
• Creating and managing your arionpla account, including authentication and OTP-based login security.
• Processing deposits and withdrawals in Philippine Peso through local banking channels.
• Administering your game sessions, bet history, and account balance.
• Delivering platform communications relevant to your account — including transaction confirmations and security alerts.
• Operating and improving responsible gaming tools, including deposit limits, session controls, and self-exclusion.
• Detecting and preventing fraud, money laundering, and unauthorised access.
• Complying with applicable legal and regulatory obligations.

If you have opted in to promotional communications, arionpla may also use your contact details to send you information about offers available on the platform. You can opt out of these at any time through your account settings.

arionpla does not sell your personal data to third parties. Data may be shared in the following limited circumstances:

• Service providers: arionpla works with third-party providers for payment processing, identity verification, and platform infrastructure. These providers only access the data necessary for their specific function and are required to handle it securely.
• Legal requirements: arionpla may disclose personal data to law enforcement or regulatory authorities where required by applicable Philippine law or in response to a valid legal order.
• Fraud prevention: In cases of suspected fraud or money laundering, relevant information may be shared with financial institutions or investigative authorities as required.
• Business transfers: In the event of a corporate restructuring, merger, or acquisition, player data may be transferred to the successor entity, subject to equivalent privacy protections.

Outside of these circumstances, your personal data remains within arionpla's systems and is not disclosed to external parties.

arionpla uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, or loss. These include:

• SSL (Secure Socket Layer) encryption on all data transmitted between your device and arionpla.
• OTP-based two-factor authentication for account login.
• Access controls that restrict internal data access to authorised personnel only.
• Regular security reviews of platform infrastructure.

While arionpla takes significant steps to protect your data, no system is completely immune to security risks. You are responsible for keeping your login credentials and OTP codes confidential. If you believe your account has been accessed without authorisation, contact the support team immediately at [email protected].

arionpla retains personal data for as long as your account remains active and for a defined period following account closure, as required by applicable law and for legitimate business purposes such as dispute resolution and compliance documentation.

Transaction records, KYC documents, and account history may be retained for a minimum period as required by applicable Philippine financial and anti-money laundering regulations. After the relevant retention period, data is securely deleted or anonymised.

If you request account closure, your data will be retained for the legally required period before deletion. You will not be able to access the platform during this period unless you re-register.

arionpla uses cookies and similar technologies to support platform functionality, maintain session security, and understand how players use the platform. The types of cookies used include:

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during a session.
• Analytics cookies: Used to understand aggregate usage patterns — such as which pages are visited most and how long sessions typically last. This data is used to improve the platform experience.
• Preference cookies: Store settings you've chosen, such as language or display preferences.

Most browsers allow you to manage cookie settings. Disabling essential cookies may affect how the platform functions. Analytics and preference cookies can generally be disabled without impacting your ability to use arionpla.

As a registered player, you have the following rights in relation to your personal data held by arionpla:

• Access: You can request a copy of the personal data arionpla holds about you.
• Correction: If any of your personal information is inaccurate or out of date, you can request that it be corrected. Some details can be updated directly through your account settings.
• Deletion: You may request deletion of your personal data, subject to arionpla's legal retention obligations. Deletion requests will be processed after any mandatory retention period has passed.
• Communication preferences: You can update your preferences for promotional communications through your account settings at any time.
• Complaint: If you believe your personal data has been mishandled, you may raise a concern with the arionpla support team or, where applicable, with the relevant data protection authority in the Philippines.

To exercise any of these rights, contact the support team at [email protected]. Requests will be acknowledged and processed within a reasonable timeframe.

arionpla is strictly for players who are 21 years of age or older. The platform does not knowingly collect personal data from individuals under the age of 21. Age is verified as part of the KYC process required before any real-money account activity.

If arionpla identifies that a registered account belongs to a person under 21, the account will be suspended immediately, any pending transactions will be reversed where possible, and the data associated with the account will be handled in accordance with applicable law.

arionpla may update this Privacy Policy from time to time to reflect changes in platform operations, legal requirements, or data handling practices. When changes are made, the updated policy will be published on this page and registered players will be notified through the platform or by email.

Your continued use of arionpla after a policy update constitutes acceptance of the revised Privacy Policy. If you disagree with the changes, you may request account closure by contacting the support team.

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, contact the arionpla support team: